For businesses connecting travelers to services, products, and accommodation, payments are a pivotal tool to control and shape the booking experience. The ability to manage the flow of funds between customers, intermediaries, and hotels opens the door to a world of choice and flexibility for travelers, and security and visibility for hotels and their experience partners.
In this report, we explore how modern payment methods like virtual cards control and shape the booking experience, the specific advantages for hotels and their intermediaries, and the wide horizon of new products that these capabilities create.
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